Effective Date: 29 March 2023

Welcome to ProjectSuite.net owned and operated by ITD Technology LLC. These Terms and Conditions govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. Use of Our Website

ProjectSuite.net is a platform designed for project management and collaboration. You may not use our website or services for any illegal or unauthorized purpose. You must not modify, adapt, or hack our website or services, or falsely imply that you are affiliated with ProjectSuite.net.

2. User Accounts

To use certain features of our website or services, you may need to create a user account. You are responsible for maintaining the security of your account and password. You agree to notify us immediately of any unauthorized use of your account.

3. User Content

You are solely responsible for any content that you upload, publish, or display on our website or services. You represent and warrant that your content does not violate any third-party rights or applicable laws. We reserve the right to remove any content that we deem inappropriate or offensive.

4. Intellectual Property

The content on our website, including text, graphics, logos, and images, is owned by ProjectSuite.net and protected by copyright laws. You may not copy, reproduce, or distribute any content without our prior written consent.

5. Payment and Fees

Certain features of our website or services may require payment of fees. You agree to pay all fees associated with your use of our website or services. All fees are non-refundable, unless otherwise specified.

6. Disclaimer of Warranties

Our website and services are provided "as is" and without warranties of any kind, either express or implied. We do not warrant that our website or services will be uninterrupted or error-free.

7. Limitation of Liability

In no event shall ProjectSuite.net be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.

8. Indemnification

You agree to indemnify and hold harmless ProjectSuite.net, its affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, damages, liabilities, costs, and expenses arising out of or in connection with your use of our website or services.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law.

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our website or services after any such changes constitutes your acceptance of the new Terms and Conditions.

11. Termination

We may terminate or suspend your account and access to our website or services at any time, with or without cause, and without notice or liability.

12. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and ProjectSuite.net regarding your use of our website and services, and supersede all prior agreements and understandings, whether written or oral.

13. GDPR Specific Requirements

If you are a resident of the European Economic Area (EEA), certain GDPR specific requirements apply to your use of our website and services:

a. Data Processing
ProjectSuite.net processes personal data as a data processor on behalf of our customers. As a user of our services, you acknowledge and agree that you are the data controller with respect to any personal data you provide to us.

b. Data Protection Officer
ProjectSuite.net has appointed a Data Protection Officer (DPO) who can be contacted at dpo@projectsuite.net.

c. Data Subject Rights
As a data subject, you have certain rights under the GDPR, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. You may exercise these rights by contacting our DPO.

d. Data Transfers
ProjectSuite.net may transfer personal data outside the EEA, including to the United States, which has not been determined by the European Commission to have an adequate level of data protection. We rely on the EU-U.S. Privacy Shield Framework to transfer personal data to the United States. For more information, please see our Privacy Policy.

e. Data Breaches
In the event of a personal data breach, ProjectSuite.net will notify you without undue delay and provide you with information about the nature of the breach, the likely consequences, and the measures taken or proposed to be taken to address the breach.

f. Legal Basis for Processing
Our legal basis for processing personal data is our legitimate interests in providing our website and services to you, as well as your consent to our use of cookies and other similar technologies. We also rely on our performance of a contract with you to provide certain features of our website and services.

g. Data Retention
We will retain your personal data for as long as necessary to provide our website and services to you, or as otherwise required by law. We may also retain certain information for legitimate business purposes, such as fraud prevention and record-keeping.

h. Your Consent
By using our website and services, you consent to the processing of your personal data as described in our Privacy Policy and these Terms and Conditions.

i. Your Rights
You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates the GDPR.

14. Californian Requirements

If you are a resident of California, certain requirements apply to your use of our website and services:

a. California Consumer Privacy Act (CCPA)
Under the CCPA, California residents have certain rights with respect to their personal information, including the right to know what personal information is collected about them, the right to request deletion of their personal information, and the right to opt-out of the sale of their personal information. For more information on your CCPA rights, please see our Privacy Policy.

b. Shine the Light Law
Under California's Shine the Light law, California residents have the right to request and obtain information about what personal information we share with third parties for their direct marketing purposes. To make such a request, please contact us at support@projectsuite.net.

c. California Online Privacy Protection Act (CalOPPA)
Under CalOPPA, we are required to disclose how we respond to "Do Not Track" signals from users who choose to enable them. At this time, we do not currently respond to "Do Not Track" signals.

d. Your Rights
You have the right to request information about how we have shared your personal information with third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please contact us at support@projectsuite.net.

e. Your Consent
By using our website and services, you consent to the processing of your personal information as described in our Privacy Policy and these Terms and Conditions.

f. Contact Information
If you have any questions or concerns about these Californian Requirements, please contact us at support@projectsuite.net.

15. Australia Data Protection Requirements

If you are a resident of Australia, certain requirements apply to your use of our website and services:

a. Australian Privacy Principles
Under the Australian Privacy Principles (APPs), Australian residents have certain rights with respect to their personal information, including the right to know what personal information is collected about them, the right to request correction of their personal information, and the right to complain about a breach of the APPs. For more information on your APP rights, please see our Privacy Policy.

b. Spam Act
Under the Spam Act, we are prohibited from sending unsolicited commercial electronic messages. Users may choose to opt-in to receive marketing communications from us, but they may also choose to opt-out at any time.

c. Your Consent
By using our website and services, you consent to the processing of your personal information as described in our Privacy Policy and these Terms and Conditions.

d. Contact Information
If you have any questions or concerns about these Australia Data Protection Requirements, please contact us at support@projectsuite.net.

16. Sensitive, Classified or Commercial in Confidence Material

Users agree that no sensitive, government classified or commercial in confidence material ("sensitive material") will be entered into or stored on ProjectSuite's servers or databases. Whilst we take all precautions to protect our systems and data, this is a public SAAS platform with public exposed end points. There is always a risk our servers could be compromised in a targeted cyber attack.

ProjectSuite does not assume any responsibility or liability for any sensitive material mistakenly or deliberatly stored on our servers in contravention of our terms and conditions. Users acknowledge and agree that they are solely responsible for ensuring that any sensitive material they may store on our servers is removed immediately. ProjectSuite reserves the right to suspend or terminate a user's account if we believe that the user has violated this provision.

17. Software as a Service (SaaS)

a. Subscription
ProjectSuite.net provides a software as a service (SaaS) subscription-based platform for project management. Users must subscribe to use our platform, and subscription fees are payable in advance on a monthly or annual basis.

b. License
Upon subscribing to our platform, users are granted a limited, non-exclusive, non-transferable license to use our software for their own internal business purposes. Users may not resell, sublicense, distribute, or transfer their license to any third party without our prior written consent.

c. Intellectual Property
All intellectual property rights in our software, including all copyright, trademarks, and other proprietary rights, belong to ProjectSuite.net. Users may not copy, modify, distribute, or reverse engineer our software, or create derivative works based on our software, without our prior written consent.

d. Support and Maintenance
We provide technical support and maintenance for our software during the term of your subscription. Users may contact our support team by email or through our website for assistance with technical issues or questions.

e. Availability and Performance
We use commercially reasonable efforts to make our platform available to users 24/7, except for scheduled maintenance and downtime caused by factors outside of our control. We do not guarantee the availability or performance of our platform, and we are not liable for any loss or damage resulting from unavailability or poor performance.

f. Data Security
We implement reasonable and appropriate technical and organizational measures to protect the security of our platform and the personal data stored on our servers. However, users acknowledge and agree that no security measure is completely effective or impenetrable, and we are not responsible for any unauthorized access to or disclosure of personal data stored on our servers.

g. Termination
Users may terminate their subscription to our platform at any time by cancelling their subscription through their account settings. We may terminate a user's subscription if the user breaches these Terms and Conditions or fails to pay subscription fees when due. Upon termination, users must immediately stop using our platform and delete any copies of our software in their possession.

h. Modifications
We may modify these Terms and Conditions, our Privacy Policy, or any other policies or agreements related to our platform at any time. We will provide notice of any material changes through our website or by email. Users who continue to use our platform after such notice will be deemed to have accepted the modified terms.

18. Credit Card Processing

ProjectSuite.net uses the payment gateway Stripe to process credit card payments for subscription fees. By entering your credit card information, you consent to the processing of your payment information by Stripe.

a. Security
We use Stripe's secure payment processing platform to ensure the safety and security of your payment information. Stripe is certified as a PCI Level 1 Service Provider, the highest level of certification available in the payment processing industry.

b. Billing
We will bill you on a monthly or annual basis, depending on the subscription plan you choose. If you select a monthly billing cycle, your credit card will be charged monthly on the anniversary of your subscription start date. If you select an annual billing cycle, your credit card will be charged once per year on the anniversary of your subscription start date.

c. Payment Information
We do not store your credit card information on our servers. Stripe securely stores your payment information and processes payments on our behalf. By providing your credit card information, you consent to the processing of your payment information by Stripe.

d. Cancellation and Refunds
You may cancel your subscription at any time through your account settings. We do not offer refunds for any unused portion of your subscription period.

e. Payment Disputes
If you dispute a payment processed by Stripe, please contact us at support@projectsuite.net to initiate a resolution process.

f. Consent to Process Payments
By entering your credit card information on our website, you consent to the processing of your payment information by Stripe for the purpose of processing payment for your subscription to our platform. You acknowledge and agree that we may share your payment information with Stripe for this purpose.

19. Free Trial and Functionality Disclaimer

We offer a 7-day free trial for our platform. By signing up for our free trial, you agree to the terms and conditions set forth in this agreement. When you upgrade to a paid subscription, you acknowledge and agree that the current functionality of the platform is the basis of the subscription and you absolve ProjectSuite.net of any legal action or costs for functionality not available.

We reserve the right to modify, add or remove functionality, or discontinue any part of the platform at any time without prior notice. We will make reasonable efforts to notify you of any significant changes that may affect your subscription. However, it is your responsibility to review the current functionality of the platform before upgrading to a paid subscription.

If you choose to cancel your subscription, you must do so before the end of the free trial period to avoid being charged. We reserve the right to refuse or terminate any subscription at any time in our sole discretion.

By using our platform, you agree to comply with all applicable laws, regulations, and this agreement. You are solely responsible for any and all data and content that you upload or store on our platform, and you agree to indemnify and hold us harmless from any and all claims, damages, or expenses arising out of or related to your use of our platform.

If you have any questions or concerns about our free trial or functionality disclaimer, please contact us at support@projectsuite.net.

20. Data Loss Disclaimer

While we take reasonable measures to ensure the security and integrity of your data, we cannot guarantee that your data will not be lost, damaged, or corrupted due to factors beyond our control, such as hardware or software failures, natural disasters, or malicious attacks.

By using our platform, you acknowledge and agree that we are not liable for any lost, damaged, or corrupted data, and you absolve ProjectSuite.net of any legal action or costs arising from such loss or damage. It is your responsibility to regularly back up your data and maintain copies of your data outside of our platform.

We may periodically perform maintenance or upgrades to our platform, which may result in temporary unavailability or loss of data. We will make reasonable efforts to minimize the impact of any such downtime or loss of data, and we will notify you in advance of any planned maintenance or upgrades that may affect your use of the platform.

If you have any questions or concerns about our data loss disclaimer, please contact us at support@projectsuite.net.

21. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at support@projectsuite.net.

Effective date: 29 March 2023

1. Introduction

ProjectSuite.net owned and operated by ITD Technology LLC. ("we" or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes the types of personal information we collect, how we use and protect that information, and your choices regarding the collection and use of your personal information.

2. Personal Information We Collect

We collect personal information that you provide to us when you register for our services, communicate with us, or otherwise use our website. The types of personal information we collect may include:

• Contact information, such as your name, email address, and phone number
• Billing information, such as your credit card number and billing address
• Information about your use of our website and services, such as your IP address, device type, and browser type
• We do not collect any sensitive personal information, such as your racial or ethnic origin, political opinions, or religious beliefs.

3. How We Use Your Personal Information

We use your personal information to provide our services to you, communicate with you, and improve our website and services. Specifically, we may use your personal information for the following purposes:

• To create and manage your account
• To process and collect payment for our services
• To communicate with you about our services and your account
• To personalize your experience on our website
• To improve our website and services
• To comply with legal obligations

4. How We Protect Your Personal Information

We take the security of your personal information seriously and have implemented reasonable and appropriate measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Sharing Your Personal Information

We do not share your personal information with third parties for their marketing purposes. We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing services. We require these service providers to use reasonable and appropriate measures to protect your personal information and not to use your personal information for any other purpose. We may also share your personal information with law enforcement, government officials, or other third parties if we are required to do so by law, court order, or other legal process, or if we believe that disclosure is necessary to prevent harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

6. Your Choices

You have certain choices regarding the personal information we collect and how it is used. You can choose not to provide us with certain personal information, but this may limit your ability to use certain features of our website and services.

You may opt-out of receiving marketing communications from us at any time by following the opt-out instructions in our emails. Please note that even if you opt-out of receiving marketing communications, we may still send you non-marketing communications related to your account or our services.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on our website prior to the effective date of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

8.Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@projectsuite.net.